CDW funding request
Prepare the DAF claim
Review the evidence carried from the business case before submitting it through the partner portal.
Evidence from the value session
heartland-2026-09
- Customer
- Heartland Mutual Insurance
- Use case
- AI-assisted claims intake extraction
- Value
- $7,750,000 / year
- Format
- Value sprint
Attributed evidence
- Michelle Dorsey — Intake sits six days, mostly manual PDF reading.
- Michelle Dorsey — The 15% the model would get wrong are the same ones my team finds hard.
- Robert Osei — Audit trail required on any automated decision; assisted extraction is acceptable.
- Dana Reyes — We handled Q1 volume by paying overtime, not by hiring.
- Alex Chen — Our forms have handwritten adjuster notes in the margin.